Heath L. Fetter Jr
Port William,OH
Summary
Dynamic leader with a proven track record in managing operations and fostering team development, empowering employees to effectively address business needs. Combines extensive experience with sound judgment and exceptional problem-solving skills to drive organizational success. Recognized for consistently exceeding goals and delivering results that enhance overall performance and efficiency. Committed to cultivating a culture of collaboration and continuous improvement within teams.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Midwest Shooting Center
Dayton, OH
01.2024 - Current
- Led operational strategy to enhance guest satisfaction and streamline service processes.
- Developed learning and development programs to elevate team performance and improve service consistency.
- Led sales and training teams in the execution of business initiatives, ensuring alignment with company objectives.
- Facilitated communication between management and staff to foster a collaborative work environment.
Training Manager
Midwest Shooting Center
Beavercreek, OH
01.2023 - 12.2023
- Collaborated with management to align training initiatives with organizational goals and objectives.
- Managed trainer and class scheduling to optimize resource allocation.
- Designed and implemented training courses to enhance staff skills and professional development.
- Conducted KPI analysis and engaged with department leaders to strategically prioritize business objectives and adapt to changing staff needs.
Corrections Sergeant
Lebanon Correctional Institution
Lebanon, OH
10.2021 - 01.2023
- Directed oversight of safety and security protocols to uphold operational integrity at Lebanon Correctional's Special Duty Office.
- Coordinated and streamlined daily activities within special duty office to support mission objectives.
- Contributed as a key member of State Special Response Team (SRT), a specialized unit tasked with managing critical incidents and high-risk situations within departmental and prison settings.
- Orchestrated tactical responses, executed security assessments, and guided team members through dynamic and challenging scenarios.
- Exhibited strong leadership by effectively managing crisis situations to safeguard staff and inmate well-being.
- Collaborated with multiple departments to maintain a secure and controlled environment within the correctional facility.
- Executed strategic initiatives to maintain safety and stability, contributing significantly to the institution's mission success.
Manager of Safety and Security
Kings Island's Camp Cedar
Mason, OH
01.2021 - 10.2021
- Directed safety and security operations at Kings Island's Camp Cedar, ensuring adherence to safety protocols across the facility.
- Developed and implemented safety protocols to enhance guest and employee security.
- Trained staff on emergency response procedures and safety practices.
- Conducted regular safety audits to identify hazards and ensure compliance with regulations.
Ride Operations Training Manager
Kings Island
Mason, OH
02.2016 - 01.2021
- Collaborated with management to align training initiatives with organizational goals and objectives.
- Managed trainer and class scheduling to optimize resource allocation.
- Designed and implemented training courses to enhance staff skills and professional development.
- Conducted KPI analysis and engaged with department leaders to strategically prioritize business objectives and adapt to changing staff needs.
Education
Sinclair Community College
Dayton, OH05.2021
Diploma - undefined
Wilmington High School
Wilmington, OH05.2018
Skills
- Team leadership
- Analytical problem solving
- Effective interpersonal communication
- Skilled in facilitating training programs
- Thorough in quality assurance
- Thrive in high-pressure environments
Timeline
Assistant General Manager
Midwest Shooting Center
01.2024 - Current
Training Manager
Midwest Shooting Center
01.2023 - 12.2023
Corrections Sergeant
Lebanon Correctional Institution
10.2021 - 01.2023
Manager of Safety and Security
Kings Island's Camp Cedar
01.2021 - 10.2021
Ride Operations Training Manager
Kings Island
02.2016 - 01.2021
Diploma - undefined
Wilmington High School
Sinclair Community College