Hickory Sothras
Eugene,OR
Summary
Proven leader with a track record of enhancing customer relations and safety standards at KinderCare Learning Centers. Expert in strategic planning and staff development, achieving significant improvements in learning environments and operational efficiency. Skilled in multitasking and team collaboration, adept at fostering partnerships and solving problems to drive business success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Bar Owner
255 Madison
08.2021 - Current
- Cultivated strong relationships with suppliers, negotiating favorable pricing and terms for products and services.
- Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
- Increased customer base by implementing creative marketing strategies and engaging social media presence.
- Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
Bar Manager
255 Madison
08.2021 - 05.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Safety Manager
KinderCare Learning Centers
07.2011 - 03.2020
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Kindergarten Teacher
KinderCare Learning Centers
05.2009 - 03.2020
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Developed strong relationships with families to address any concerns or issues impacting student success.
- Recognized children's physical, emotional and social needs for personalized support.
- Reported to parents and administration about student progress.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
Preschool Teacher
KinderCare Learning Centers
03.2005 - 03.2007
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Education
No Degree - Education
Lane Community College
Eugene, ORHigh School Diploma -
Douglas High School
Winston, OR06.1999
Skills
- Effective Leadership
- Health and safety
- Employee Scheduling
- Menu development
- Licensing Regulations
- Small business operations
- Verbal and written communication
- Relationship Building
- Customer Relations
- Quality Management Systems
- Staff Management
- Strategic Planning
- Staff hiring
- Employee Development
- Business Management
- Team Oversight
- Partnership Development
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Team Leadership
- Team Collaboration
- Task Prioritization
camping and spending time with my family.
We love to get away to the coast and camp for the weekend with our daughter that is four and our dog. Exploring the Pacific Northwest never gets old.
Timeline
Bar Owner
255 Madison
08.2021 - Current
Bar Manager
255 Madison
08.2021 - 05.2023
Safety Manager
KinderCare Learning Centers
07.2011 - 03.2020
Kindergarten Teacher
KinderCare Learning Centers
05.2009 - 03.2020
Preschool Teacher
KinderCare Learning Centers
03.2005 - 03.2007
No Degree - Education
Lane Community College
High School Diploma -
Douglas High School
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