Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hien Nguyen

Broken Arrow,Oklahoma

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Boss Tea
08.2022 - Current
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Used POS system to accurately enter orders and process payments.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Stower, Picker, Packer

Amazon
07.2021 - 08.2022
  • Maintained accurate inventory records by diligently updating tracking systems and databases.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Maintained safety and efficiency to maximize overall productivity and increase stowing rates by [Number]%.
  • Arranged merchandise according to company standards to maintain tidy and organized stockroom.

Barista

Project BMB
09.2019 - 07.2021
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

High School Diploma -

Union High School
Tulsa, OK
05.2020

Associate of Science - Science of Nursing

Tulsa Community College
Tulsa, OK
05.2023

Skills

  • Product Upselling
  • Cash Handling
  • Attention to Detail
  • Display Maintenance
  • Time Management
  • Problem-Solving
  • Supply Restocking
  • Decision-Making

Certification

  • Certified Nursing Assistant

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Barista

Boss Tea
08.2022 - Current

Stower, Picker, Packer

Amazon
07.2021 - 08.2022

Barista

Project BMB
09.2019 - 07.2021

High School Diploma -

Union High School

Associate of Science - Science of Nursing

Tulsa Community College

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Hien Nguyen