Hien Vo
Renton,WA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Store Manager
Tea Time
02.2020 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Barista
Sharetea Plus Tukwila
08.2019 - 01.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Produce Clerk
Saar's Super Saver Foods
09.2018 - 07.2019
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Education
Bachelor of Arts - Early Childhood And Family Support
University of Washington
Seattle, WA12.2024
High School Diploma -
Foster High School
Tukwila, WA06.2020
Skills
- Goals and Performance
- Shift Checklists
- Maximizing Profitability
- Staff Training
Languages
Vietnamese
Native or Bilingual
Timeline
Store Manager
Tea Time
02.2020 - 09.2023
Barista
Sharetea Plus Tukwila
08.2019 - 01.2020
Produce Clerk
Saar's Super Saver Foods
09.2018 - 07.2019
Bachelor of Arts - Early Childhood And Family Support
University of Washington
High School Diploma -
Foster High School
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