Hiep Diep
Pyburn's Food Market
HOUSTON,TX
1
Language
5
years of professional experience
Detail-oriented Cashier experienced in cash handling and customer service. Built strong customer relationships and resolved complaints effectively, enhancing operational efficiency. Focused on driving sales and improving customer experience through effective strategies and teamwork.
Work History
Cashier
4 Years 11 Months- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Implemented strategies for reducing wait times during busy periods, enhancing overall customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved efficiency, organized checkout area for optimal workflow.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Assisted customers with product inquiries and provided exceptional service to enhance the shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Monitored inventory levels at the register, alerting management to replenishment needs promptly.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty through attentive service.
Education
Associate of Arts - Multidisciplinary Studies
Skills
Cash handling
Customer support
Work ethic
Patience skills
Customer service
Store maintenance
Customer relations
Customer assistance
Written and verbal communication
Time management skills
Team collaboration
Reliability and punctuality
Work ethic and integrity
Communication skills
Cleaning and sanitizing
Professionalism and courtesy
Professionalism
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
cashier #1 in store.
The manager talks to the customers. I'm the #1 cashier in the store in terms of rapidity, respect, accuracy and punctuality.
Languages
Vietnamese
Native or Bilingual
Timeline
Cashier
Pyburn's Food Market
11.2021 - CurrentRead More
HCC
Associate of Arts from Multidisciplinary Studies
Read More