HIEU NGHIA DO
Seattle,Washington
Summary
Dynamic Service Manager with a proven track record at Do Quoc Dang's Medical Clinic, enhancing patient satisfaction through strategic process improvements. Skilled in quality control and team leadership, I excel in multitasking and problem-solving, ensuring optimal inventory management and fostering a collaborative environment to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Service Manager
Do Quoc Dang's Medical Clinic
08.2023 - 06.2025
- Implemented process improvements that increased patient satisfaction scores.
- Managed inventory of medical supplies, ensuring optimal stock levels and timely replenishment.
Sales Associate
Phuc Long Cafe
08.2020 - 02.2022
- Assisted customers in product selection, enhancing the overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of current promotions and sales to inform customers effectively.
- Collaborated with team members to achieve daily sales targets consistently.
Education
High School Diploma -
Nguyen Trai's Highschool
VietnamM.D. - Internal Medicine
Pham Ngoc Thach University of Medicine
Ho Chi Minh City, Viet Nam08-2025
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Time management
- Work Planning and Prioritization
- Continuous improvement
- Quality control
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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