Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hikari Weaver

Bismarck,ND

Summary

Motivated Sales person with more than 15 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly Sales person with reputation for exceeding all performance benchmarks in retail settings. Expertise in retail sales specifically clothing. Independent worker with great communication and organizational skills. Comfortable collaborating in team environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks assigned by supervisors. Motivated to learn, grow and excel in any environment.

Overview

2
2
years of professional experience

Work History

Cashier

Arby's Restaurant
Bismarck, United States
09.2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on sales software system operation.
  • Welcomed customers and helped determine their needs.
  • Reviewed new promotions and monitored price changes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.

Usher

Bismarck Events Center
Bismarck, ND
03.2021 - Current
  • Assisted patrons with seating by giving directions and lighting paths.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided information about current and future events at facility.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Refused admittance to patrons on basis of event policies or for lack of ticket possession.
  • Greeted and collected tickets of patrons at [Type] events.
  • Performed visual evaluation for signs of counterfeit tickets and money such as [Type] and [Type].
  • Directed ticket holders to seats and facility locations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Store Associate

Arc Thrift Store
Bismarck, ND
04.2021 - 10.2021
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Processed incoming donations efficiently and selected items for re sale in the store.

Education

Associate of Arts - Home Economics

Ashiya Women's (Junior) College
Osaka Japan
11.1996

High School Diploma -

家政学科 At 芦屋女子短期大学
Osaka Japan
05.1995

Skills

  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Product Knowledge
  • Customer Complaint Resolution
  • New Product Information
  • Materials Transport
  • Packaging

Timeline

Cashier

Arby's Restaurant
09.2021 - Current

Store Associate

Arc Thrift Store
04.2021 - 10.2021

Usher

Bismarck Events Center
03.2021 - Current

Associate of Arts - Home Economics

Ashiya Women's (Junior) College

High School Diploma -

家政学科 At 芦屋女子短期大学
Hikari Weaver