Hilary Chu
Leesburg,VA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Adds value to any organization by demonstrating positive attitude and readiness to adapt to different situations.
Overview
13
13
years of professional experience
Work History
General Manager
Panda Restaurant Group
Fairfax, VA
12.2022 - Current
- Oversee daily operations including food/beverage, staff, inventory, and food safety
- Forecast sales by referencing historic sales data, weather, holidays, and events nearby to manage labor cost
- Monitor and control labor cost through effective labor scheduling, training & retention of staff
- Recruit and train employees to achieve financial goals
- Analyze P&L and KPI to create direct report to supervisors
- Handle labor relations and HR inquiries related to policies, procedures, and agreements
General Manager
Tipicos Gloria Restaurants
Herndon, VA
01.2016 - 12.2021
- Designed sales and service strategies to improve revenue
- Tracked and managed inventory level to control food cost
- Created schedules and monitored payroll to remain within budget
- Guided management and staff for smooth operations
- Trained employees on duties, policies and procedures
Paralegal
The Kim Law Firm
Carrollton, TX
02.2013 - 12.2015
- Assisted attorneys to prepare, review and file immigrant petitions to the United States Citizenship and Immigration Services (USCIS)
- Researched immigration and government regulations, case law and procedures to support client cases
- Communicated with clients regarding requests for information, case status and immigration procedures
- Maintained and updated monthly reports and spreadsheets with sensitive information
Interpreter
Samsung Everland
Seoul, South Korea
06.2011 - 01.2013
- Delivered real-time, accurate translations and interpretations during meetings and presentations
- Translated master plan, business plan, contracts, and RFP (Request for Proposal) to another language and culture
- Guided foreign contractors who speak another language to appropriate context and culture of foreign setting during their business trips
- Wrote monthly report to CEO in regard to project status and feedback/comment from foreign consultant
Education
Bachelor of Science - Mathematics
The University of Texas At Dallas
Richardson, TX05-2011
Some College (No Degree) - Accounting
Purdue University Global
Skills
- Self-starter
- Analytical
- Problem solving
- Attention to detail
- Team building
- Effective communication
- Critical thinking
- Prioritizing
- Time management
- Project management
- Financial management
Languages
Korean
Native/ Bilingual
Accomplishments
- Alpha Beta Kappa Honor Society
- The Chancellor's List Award
- The National Society of Leadership and Success
Timeline
General Manager
Panda Restaurant Group
12.2022 - Current
General Manager
Tipicos Gloria Restaurants
01.2016 - 12.2021
Paralegal
The Kim Law Firm
02.2013 - 12.2015
Interpreter
Samsung Everland
06.2011 - 01.2013
Bachelor of Science - Mathematics
The University of Texas At Dallas
Some College (No Degree) - Accounting
Purdue University Global
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Maria EscuetaMaria Escueta
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Nilutpola SharmaNilutpola Sharma
Teacher at KinderCare Learning CentersTeacher at KinderCare Learning Centers