Hilary Pollack
Manassas,VA
Summary
Hardworking and passionate job seeker with strong interpersonal skills eager to secure a leasing consultant position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Fine Dining Server, Trainer
The Black Sheep
04.2022 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guest needs.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
Server, Certified Learning Coach
Red Robin
08.2010 - 02.2022
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs..
Teacher
Winwood Childcare Center
09.2012 - 09.2013
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Enhanced classroom engagement through the use of interactive teaching methods, such as hands-on and play-based activities.
Assistant
Emerald Title & Settlement Services
03.2010 - 01.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Executed record filing system to improve document organization and management.
Education
High School Diploma -
Battlefield High School
Haymarket, VA06.2009
Timeline
Fine Dining Server, Trainer
The Black Sheep
04.2022 - Current
Teacher
Winwood Childcare Center
09.2012 - 09.2013
Server, Certified Learning Coach
Red Robin
08.2010 - 02.2022
Assistant
Emerald Title & Settlement Services
03.2010 - 01.2011
High School Diploma -
Battlefield High School
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