Summary
Overview
Work History
Education
Skills
Timeline
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Hilary Liceth Machado Rivas

Houston,TX

Summary

Concerned Youth Care Worker experienced in working with children and youth ranging from early childhood through teenagers. Adept at completing home inspections and guaranteeing adolescents are safe and well taken care of. Coping with crisis situations and empathizing with juveniles from different backgrounds. Talented in developing and implementing core plans to meet individualized needs of children and young adults.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Case Manager

Southwest Key Program
01.2022 - Current
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Completed clear and concise documentation of youth behavior and actions.
  • Utilized system model to teach youth life skills in accordance with individualized treatment plans.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Christmas Decorator

Always En Season Company
10.2019 - 02.2020
  • Established and maintained positive working relationships with co-workers, staff and external contacts.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and [Type] items.
  • Created professional presentations using [Software] to creatively communicate design intent and direction.

Empacador

Element Plastic
12.2018 - 10.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Private Care Giver

Ventex Home Agency
01.2018 - 10.2018
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Education

High School Diploma -

Sharpstown High School
Houston, TX
05.2018

Skills

  • Dedicated Support
  • Youth Supervision
  • Phone Inquiries
  • Case History Compilation
  • Crisis Situations
  • Safety Protocols
  • Action Plan Development
  • HIPAA Regulations
  • Emotional Support
  • Program Operations
  • Customer Satisfaction
  • Abuse Identification
  • Microsoft Office ( Excel, Word)

Timeline

Case Manager

Southwest Key Program
01.2022 - Current

Christmas Decorator

Always En Season Company
10.2019 - 02.2020

Empacador

Element Plastic
12.2018 - 10.2019

Private Care Giver

Ventex Home Agency
01.2018 - 10.2018

High School Diploma -

Sharpstown High School

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Hilary Liceth Machado Rivas