Hilda Chavez

• Greeted guests warmly, providing excellent customer service and enhancing guest experience.
• Managed reservations efficiently using hotel management software to ensure accuracy and availability.
• Assisted with check-in and check-out processes, ensuring timely service and guest satisfaction.
• Responded promptly to inquiries, resolving issues to maintain high levels of guest satisfaction.

Distributed information to potential candidates for Census Bureau opportunities.

Engaged with local sites to scout for prospective candidates and provide detailed insights on job roles and expectations.

Achieved seamless onboarding of new employees through effective orientation programs. Facilitated communication via phone to enhance team collaboration. Enhanced operational efficiency by ensuring smooth shift transitions.