Hilda Diaz

Sanus Spa

2012 - 2023

Owner / Operator / Esthetician

• Perform advanced skin care treatments including facials, chemical peels, microdermabrasion, and LED therapy.

• Analyze clients' skin conditions and recommend personalized treatment plans and skincare products.

• Maintain strict hygiene and sanitation standards in accordance with state regulations.

Stay current with industry trends, new techniques, and product innovations.

Educate clients on post-treatment care and skincare routines.

Oversee daily operations of the spa including scheduling, inventory, and staff coordination.

• Hire, train, and manage estheticians and support staff to ensure high-quality service delivery.

Develop and implement marketing strategies to grow client base and increase revenue.

Manage financial aspects including budgeting, pricing, and vendor relationships.

Ensure compliance with local health and safety regulations and licensing requirements.

Build lasting relationships with clients through exceptional customer service and personalized care.

Handle client inquiries, feedback, and conflict resolution professionally and promptly.

• Create a welcoming and relaxing environment to enhance the overall client experience.

Maintain detailed client records and treatment history for continuity of care.