Extensive customer service, project coordination, manage the project, new ideas
Utilize clerical software programs to complete administrative duties i.e
Microsoft Office: Word, Excel, PowerPoint, Outlook, SharePoint, Skype
Process requests from customers to update their information using a computer database
Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity
Accurately prepare all federal, state, and dealer paperwork related to the transaction
Transfers, and disposition of records, arrangement, access to files
Car Sales Specialist
Gwinnett Place Ford
Provide expert guidance to management and employees on career development principles, practices, and opportunities, including, preparing correspondence to formal and information inquiries, researching career development opportunities
Lead a team of 7 sales associates in a high-volume setting to achieve record-setting goals
Conduct quality reviews for annual USPSC evaluations and ensuring completeness and compliance of direct hire forms, provide recommendations and expert interpretation of federal regulations, policies, and performance management standards.
Westway Ford
Review and evaluate Individual Development Plans and Work Plans independently advising employees/supervisors accordingly
Provide expert guidance to management and employees on career development principles, practices, and opportunities, including, preparing correspondence to formal and information inquiries, researching career development opportunities.
Finance Manager
Maxie Price Chevrolet
Collaborated with sales representatives during customer transactions to offer exceptional service
Developed value-added solutions and approaches by strategic approaches for clients' needs.
Sales Associate
Jim Ellis Chevrolet Atlanta
Atlanta, GA
06.2017 - 09.2019
Entered details such as payments, account information and call logs into the computer system
Created and built relationships through Client Services and Sales Professionalism.
Education
High School Diploma -
McArthur High School
Skills
Negotiation (10 years)
Analytical problem solver (7 years)
Bilingual Spanish / English (10 years)
CRM Software (8 years)
Goal-oriented (10 years)
Perform file maintenance, scanning, packaging of documents