Hilda Garcia
Salem,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
LXMO
Salem Clinic
Salem, OR
08.2020 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
CMA
El Camino Health
San Jose, CA
01.2020 - 07.2020
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Provided support in the development of treatment plans for patients under the direction of a physician.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Administered injections per physician orders while adhering to all safety guidelines.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
CMA, LXMO
Salem Health
Salem, OR
12.2015 - 01.2020
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Provided support in the development of treatment plans for patients under the direction of a physician.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Responded to patient callbacks and phone-in prescription refill requests.
CMA, LXMO, LAB ASST
Salem Clinic
Salem, OR
10.2005 - 12.2015
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Administered medications under physician's supervision.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
CMA, LXMO, LAB ASST
Salem Occupational Medicine
Salem, OR
01.2003 - 10.2005
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patient examinations.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
CMA CERTIFICATION - Medical Assisting
CCC
Salem, OR01-2003
LXMO - IMMAGING
PORTLAND SCHOOL OF RADIOGRAPHY
Portland, OR01-2003
Skills
- Flexible and Adaptable
- Calm Under Pressure
- Multitasking
- First Aid/CPR
- Critical Thinking
- Teamwork and Collaboration
- Bilingual English/Spanish
- Hard worker
- Responsible
- Reliable
- Experience working in an occupational clinic
Languages
Spanish
Professional
Certification
AAMA NATIONAL CERTIFIED/LXMO
Timeline
LXMO
Salem Clinic
08.2020 - Current
CMA
El Camino Health
01.2020 - 07.2020
CMA, LXMO
Salem Health
12.2015 - 01.2020
CMA, LXMO, LAB ASST
Salem Clinic
10.2005 - 12.2015
CMA, LXMO, LAB ASST
Salem Occupational Medicine
01.2003 - 10.2005
CMA CERTIFICATION - Medical Assisting
CCC
LXMO - IMMAGING
PORTLAND SCHOOL OF RADIOGRAPHY
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