Hilda Rodriguez
Summary
Dynamic Client Care Coordinator with a proven track record at Apex Primary Care, excelling in patient education and claims processing. Leveraged strong organizational skills to enhance client communication and streamline care processes, resulting in improved service delivery. Bilingual and adept in medical terminology, committed to fostering positive patient experiences.
Overview
27
27
years of professional experience
Work History
Client Care Coordinator
Apex Primary Care
09.2000 - 09.2025
- Coordinated client communications to ensure timely responses and issue resolution.
- Assisted in scheduling appointments and managing client follow-ups effectively.
- Supported team with administrative tasks to streamline client care processes.
- Maintained accurate records of client interactions and service requests.
- some knowledge of ICD-9 codes
- Entering patient informtion into clients file both on the computer and paper file.
- Bilingual
Field Supervisor
Apex Primary Care
09.2000 - 09.2025
- Oversaw daily operations, ensuring compliance with safety protocols and quality standards.
- Coordinated workforce schedules to optimize productivity and resource allocation.
- Trained new employees on operational procedures and safety regulations.
- Implemented process improvements that enhanced efficiency and reduced downtime.
MEDICAL ASSISTANT
DR. RODOLFO AND DR. MARIA TREVINO
02.1999 - 04.1999
- Managed patient intake procedures, ensuring accurate data collection and compliance with medical regulations.
- Assisted healthcare providers during examinations, facilitating efficient workflows and enhancing patient care experiences.
- Administered medications and vaccinations per physician instructions, maintaining strict adherence to safety protocols.
- Coordinated scheduling of patient appointments, optimizing clinic operations and maximizing provider availability.
Education
GED -
Mcallen Adult Center
McAllen, TXCertificate of Technical Studies - Certicate
San Antonio School For Medical And Dental Associates
McAllen, TX02-2016
Skills
- Organizational skills
- Patient education
- Claims processing
- Medical terminology
- Proper telephone skills
Timeline
Client Care Coordinator
Apex Primary Care
09.2000 - 09.2025
Field Supervisor
Apex Primary Care
09.2000 - 09.2025
MEDICAL ASSISTANT
DR. RODOLFO AND DR. MARIA TREVINO
02.1999 - 04.1999
GED -
Mcallen Adult Center
Certificate of Technical Studies - Certicate
San Antonio School For Medical And Dental Associates
Similar Profiles
Maricruz EsparzaMaricruz Esparza
Home Care Provider at Apex Primary CareHome Care Provider at Apex Primary Care
Leslie GabrielLeslie Gabriel
Medical Assistant at Apex Primary CareMedical Assistant at Apex Primary Care
Anna VillarrealAnna Villarreal
Provider at Apex Primary CareProvider at Apex Primary Care
TYLER PARRATYLER PARRA
Client Care Coordinator at The Healing GroupClient Care Coordinator at The Healing Group
Sophia WaltersSophia Walters
Client Care Coordinator at Alpenlofts Veterinary HospitalClient Care Coordinator at Alpenlofts Veterinary Hospital