Hilda Velasquez
Santa Clarita,United States of America
Summary
Dedicated Medical Assistant with a proven track record at Cedar Sinai Medical Center, excelling in patient care and efficient medical support. Mastered HIPAA compliance and phlebotomy, enhancing patient trust and clinic efficiency. Known for exceptional customer service and meticulous attention to detail, significantly improving patient flow and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cedar Sinai Medical Center
Tarzana, CA
10.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Advanced Pain Medical Group
West Hills, CA
02.2017 - 10.2019
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Technical - Medical Assisting
Concord Career College
North Hollywood, CA05.2009
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Data Entry
- Phlebotomy
- CPR
- Patient Flow Management
- Medical supply inventory
- Equipment Sterilization
Certification
BLS/CPR
CA,HIPPA CERTIFIED
Languages
Spanish
Timeline
Medical Assistant
Cedar Sinai Medical Center
10.2019 - Current
Medical Assistant
Advanced Pain Medical Group
02.2017 - 10.2019
Technical - Medical Assisting
Concord Career College