Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software Systems
Languages
Timeline
Generic

Hilda Ygueravide

Cedar Park,TX

Summary

I am a creative and curious individual with a solutions-oriented mindset and over 10 years of experience in employee benefits strategy. I possess excellent time management skills, and my background includes budget management, financial analysis, team building, project management, and process improvement. I have a proven track record of developing and implementing mental health and wellness programs while effectively leading teams. I excel in strategy, project management, and problem-solving, particularly within global manufacturing and nonprofit organizations. As an adaptable and innovative leader, I prioritize continuous improvement. My expertise includes implementing Human Resource Information Systems (HRIS) and a deep understanding of total rewards packages designed to attract, retain, and motivate top talent while ensuring compliance with relevant policies and legislation. I am self-motivated and thrive whether working independently or collaboratively in small and large groups.

Overview

18
18
years of professional experience
1
1
Certification

Work History

National Sr Director of Total Rewards

Southwest Key Programs, Inc.
12.2023 - Current
  • I oversee total rewards programs, which include setting strategic direction, planning, designing, and communicating these initiatives
  • I develop new employee benefits philosophies and programs to address organizational and competitive concerns while ensuring their relevance
  • I lead a team that manages compensation, FMLA, ADA, LOA, health and welfare plans, open enrollment, and retirement plans
  • Manage vendors and negotiate contracts for wellness and recognition programs
  • Design, implement, and oversee wellness programs aimed at improving employee wellbeing
  • These programs include physical fitness, nutrition, stress management, health screenings, and mental health support
  • Evaluate and establish metrics that align with both strategic and operational goals
  • Build strong partnerships across functional teams to ensure compliance and enhance operational efficiency
  • Collaborate with cross-functional business leaders to advocate for proposals and recommendations to executives
  • Effectively manage relationships with vendors and carriers to ensure and maintain high service levels
  • Stay updated on benefits policies, procedures, and regulations, including ERISA, HIPAA, ACA, DOL, and IRS guidelines
  • Comply with all relevant government rules and regulations, including retirement plan filings and Form 5500 submissions
  • I have a thorough understanding of audits and compliance-related filings
  • I stay informed about local market practices, trends, and requirements to maintain our competitiveness while ensuring adherence to financial and legal compliance standards
  • I develop communication materials about benefit programs, procedures, changes, and government-mandated disclosures
  • Additionally, I create, review, and revise Summary Plan Descriptions and related communications, as necessary
  • Conduct total rewards training and presentations directly for staff across the organization
  • Develop quantitative measures to evaluate benefits and wellness programs, ensuring we meet our performance goals
  • Focus on scalability by documenting and standardizing processes to achieve consistent, high-quality outcomes
  • Oversee strategy, analysis and administration, broker and carrier management, retirement plans, open enrollment, and vendor implementation
  • Coordinate the annual plan testing and gather information as the Third-Party Administrator (TPA) requested
  • I also manage the yearly audit of the 401(k) plan by the external audit firm and provide necessary information to the auditor
  • Assist with the bi-annual benefits request for proposal process and be available to address and resolve employee benefits issues as needed
  • Collaborate with the VP of Human Resources, CFO, and Director of Finance to manage the benefits budget

Manager, Total Rewards

Wilsonart
09.2021 - 12.2023
  • I analyzed survey data on market trends to ensure that the company's compensation strategy aligns with our objectives and goals while remaining competitive
  • I led the development, implementation, and administration of various employee benefit plans, policies, and procedures
  • This included the Family and Medical Leave Act (FMLA) compliance, leave and accommodation policies, wellness programs, and management of self-funded and fully insured medical, dental, and vision plans
  • Additionally, I oversaw Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), dependent care, the onsite health clinic, Health Reimbursement Arrangements (HRA), as well as 401(k), Roth, and Safe Harbor retirement plans
  • I evaluated vendor and third-party administration relationships to ensure they provide quality services, comply with internal processes and requirements, and meet service expectations
  • I also ensured that the company's compensation practices aligned with all relevant laws and regulations
  • In collaboration with my colleagues, I developed effective communication strategies to enhance employee awareness and understanding of our total rewards system
  • I also assisted in assessing and implementing new processes, technologies, and systems to improve HR operations and resource utilization
  • Working alongside global HR leaders and senior management, I designed and implemented compensation structures and incentive programs to drive performance and retention, including bonuses, commissions, and equity-based compensation
  • I participated in crucial initiatives such as annual merit and bonus programs, harmonizing job grades and levels, creating position-specific pay ranges, and evaluating technical and career ladders
  • This collaboration with business and HR leaders ensured consistency and internal and external equity
  • I contributed to developing and maintaining our global pay structure, considering the dynamic survey landscape, regional practices, and specific challenges faced by the company in various markets
  • I continuously monitored external trends and made recommendations for changes as needed

Director, Benefits

Southwest Key Programs, Inc.
08.2015 - 09.2021
  • I oversaw planning, designing, implementing, maintaining, and managing all benefits programs at Southwest Key Programs
  • I stay current on benefits policies, procedures, and regulations, including ERISA, HIPAA, ACA, DOL, and IRS
  • Compliance with all relevant government rules and regulations, such as retirement plan filings and Form 5500s, is essential
  • Manage the daily operations and vendor relationships for all employee benefits programs, including medical, dental, vision, life insurance, disability, spending accounts, and retirement plans
  • I educated employees about benefit plans to help maintain low costs for self-funded medical PPO plans
  • I managed a team of seven staff members, including a Benefits Coordinator and six Benefits Specialists
  • I provide guidance and support to regional HR leaders on all benefits-related matters
  • I developed and maintained strong working relationships with all HR leaders, HR business partners, payroll and finance teams, and other internal groups supporting the organization's HR department
  • I managed relationships with brokers and collaborated with them to continuously review plan designs for effectiveness, compliance, and alignment with market trends and regulations
  • I ensured compliance with all regulatory requirements, including year-end compliance testing for 401(k) and 457(b) plans, non-discrimination testing, ACA compliance, 1095-C Forms, plan audits, and required notices

Manager, Benefits

Goodwill Industries of Central Texas
11.2006 - 07.2015
  • I managed and administered various employee benefit programs, including life insurance, medical coverage, dental and vision plans, Family and Medical Leave Act (FMLA) support, and short and long-term disability benefits
  • I configured the HR system to streamline the open enrollment process and manage qualifying events using Ultipro/Ultimate Software
  • I collaborated closely with payroll to create an accurate auditing system for employee deductions
  • I assisted employees with their 403(B) enrollment, loans, distributions, and rollovers and facilitated the annual audit of our company's 403(B) retirement plan
  • I ensured timely and accurate year-end compliance testing for the 403(B) plan
  • I played a role in employee retention and other human resources functions, overseeing the financial process for all benefits accounts and coordinating the annual renewal process
  • I conducted employee benefits orientation sessions during open enrollment and weekly new-hire orientations
  • I educated employees about their benefit options to help maintain low costs on self-funded medical PPO plans
  • I served as the primary point of contact for insurance companies, brokers, and employees, ensuring compliance with all regulations related to benefits throughout the year

Education

Bachelor of Arts - Organizational Leadership

Saint Edwards University
Austin, TX

Skills

  • Proficient in HRIS Implementation
  • Extensive knowledge of total rewards packages, policies, and legislation
  • Self-motivation
  • Ability to work autonomously
  • Excellent communication skills
  • Respect for compliance and confidentiality
  • Creativity
  • Curiosity
  • Solutions-based mentality
  • Excellent time management skills
  • Strategy development
  • Team building strength
  • Project management
  • Process improvement
  • Execution
  • Excellent conflict resolution skills
  • Collaborative leadership
  • Team management
  • Policy development
  • Culture transformation
  • Managing Employee Benefits, Self-funded and Fully Insured
  • Retirement Plan Compliance and Implementation

Accomplishments

  • I worked with a team of ten to implement UKG Pro.
  • I collaborated with a team of twelve to implement UKG Dimensions.
  • I also partnered with a team member to automate the Ultipro Benefits and Employment Verification implementation through The Work Number.

Certification

  • Accounting I
  • Accounting II

Software Systems

  • MS Office
  • UKG Pro
  • UKG Dimensions
  • Workday
  • Ultipro
  • Kronos
  • Great Plains
  • Greenshades
  • ICIMS
  • Monday.com

Languages

Spanish
Full Professional
English
Full Professional

Timeline

National Sr Director of Total Rewards

Southwest Key Programs, Inc.
12.2023 - Current

Manager, Total Rewards

Wilsonart
09.2021 - 12.2023

Director, Benefits

Southwest Key Programs, Inc.
08.2015 - 09.2021

Manager, Benefits

Goodwill Industries of Central Texas
11.2006 - 07.2015

Bachelor of Arts - Organizational Leadership

Saint Edwards University

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Hilda Ygueravide