Hildalise Cano
Melville,NY
Summary
Resourceful worker with a diversified and solid career, characterized by a broad range of experience. Expert communicator with the ability to discern customer needs and devise customized solutions to meet specific objectives. Dependable and self-motivated individual who is a quick study and eager to learn new tasks. Regarded as a detail-oriented employee, able to work independently with little or no supervision, taking pride in a job well done.
Overview
24
24
years of professional experience
Work History
Data Entry Specialist
Senior Consulting Services
03.2020 - Current
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Family Advocate
CIFC/GNHS
08.2018 - 12.2020
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Interview clients, families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs
- Served as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, and doctors to help children who face obstacles, such as disabilities, abuse, or poverty
- Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required
- Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
Community and Service Coordinator
CDI Serving South Norwalk
01.2016 - 01.2018
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Identified available community resources and programs for families of disabled children.
Educational Aide/Receptionist
NHA
01.2014 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
- Maintained accurate records of attendance, grades, and other pertinent information required by school administration or state regulations.
Educational Aide/Receptionist
NHA
01.2014 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
- Maintained accurate records of attendance, grades, and other pertinent information required by school administration or state regulations.
Client Facilitator Enroller
Metro Plus Health Plan
01.2007 - 01.2014
- Enhanced data accuracy by meticulously updating patient records and insurance information in the system.
- Achieved timely resolution of claim issues through effective communication with insurance carriers and healthcare providers.
- Contacted new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.
Client Facilitator Enroller
Metro Plus Health Plan
01.2007 - 01.2014
- Enhanced data accuracy by meticulously updating patient records and insurance information in the system.
- Achieved timely resolution of claim issues through effective communication with insurance carriers and healthcare providers.
- Contacted new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.
Client Facilitator Enroller
United Health Care
01.2006 - 01.2007
- Performed general office duties, managed database systems and basic bookkeeping work
- Maintained relations with providers and community-based agencies in order to create new jobs leads
- Acted as a liaison between the enrolment, billing and member services department to resolve client’s issues.
Client Facilitator Enroller
United Health Care
01.2006 - 01.2007
- Performed general office duties, managed database systems and basic bookkeeping work
- Maintained relations with providers and community-based agencies in order to create new jobs leads
- Acted as a liaison between the enrolment, billing and member services department to resolve client’s issues.
Rental Property Manager
Solomon Organization
01.2001 - 01.2005
- Managed a rental community of 8 buildings (96 units)
- Interviewed prospective tenants and recorded information to ascertain needs and qualifications
- Completed lease agreement and collected rental deposits
- Determined and specified date of termination of lease rentals
- Demonstrated consistent record or court filings, tenant evictions, lease renewals, and tenant rent
- Legally represented the company in court during eviction hearings
- Inspected conditions of premises periodically and arranged for necessary maintenance.
Rental Property Manager
Solomon Organization
01.2001 - 01.2005
- Managed a rental community of 8 buildings (96 units)
- Interviewed prospective tenants and recorded information to ascertain needs and qualifications
- Completed lease agreement and collected rental deposits
- Determined and specified date of termination of lease rentals
- Demonstrated consistent record or court filings, tenant evictions, lease renewals, and tenant rent
- Legally represented the company in court during eviction hearings
- Inspected conditions of premises periodically and arranged for necessary maintenance.
Education
High School Diploma -
Memorial High School
West New York, NJ06.1984
Skills
- Community resources
- Multicultural sensitivity
- Effective communication
- Data collection
Languages
Spanish
Native or Bilingual
Timeline
Data Entry Specialist
Senior Consulting Services
03.2020 - Current
Family Advocate
CIFC/GNHS
08.2018 - 12.2020
Community and Service Coordinator
CDI Serving South Norwalk
01.2016 - 01.2018
Educational Aide/Receptionist
NHA
01.2014 - 01.2016
Educational Aide/Receptionist
NHA
01.2014 - 01.2016
Client Facilitator Enroller
Metro Plus Health Plan
01.2007 - 01.2014
Client Facilitator Enroller
Metro Plus Health Plan
01.2007 - 01.2014
Client Facilitator Enroller
United Health Care
01.2006 - 01.2007
Client Facilitator Enroller
United Health Care
01.2006 - 01.2007
Rental Property Manager
Solomon Organization
01.2001 - 01.2005
Rental Property Manager
Solomon Organization
01.2001 - 01.2005
High School Diploma -
Memorial High School
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