Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hilda Rocio Moreno

Miami

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service and logistic position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Service, Logistic

Usabox
03.2022 - 12.2023
  • Established key performance metrics for staff evaluations, setting clear expectations for individual performance and fostering a culture of accountability within the team.
  • Promoted an organizational culture focusing on safety adherence throughout all aspects of logistic operations.
  • Managed a high-performing customer service team, fostering a positive work environment that encouraged collaboration and continuous improvement.
  • Implemented process improvements that led to a significant reduction in order errors and return rates.
  • Increased revenue growth by developing customized solutions tailored to clients'' unique needs in transportations requirements.

Education

Dental Mechanic Technology - Dentistry (Pre-Dentistry)

Universidad Santiago De Cali
Cali Colombia
07.2010

Skills

  • Warehouse Operations
  • Staff Training and Development
  • Organizational capabilities
  • Transportation Management
  • Customer Service
  • Loading and unloading
  • Team Collaboration
  • Shipping and receiving
  • Warehouse Organization
  • Daily Operations Management
  • Inventory Reconciliation
  • Data Entry

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Customer Service, Logistic

Usabox
03.2022 - 12.2023

Dental Mechanic Technology - Dentistry (Pre-Dentistry)

Universidad Santiago De Cali
Hilda Rocio Moreno