Hillary Campos
Express
Merrimack,NH
Summary
Dynamic professional with strong problem-solving abilities, a commitment to continuous learning, and excellent communication skills. Ready to contribute to team success and drive positive results through collaboration and innovative thinking. Eager to tackle new challenges while advancing organizational objectives with dedication and enthusiasm. A proactive approach to achieving excellence ensures a valuable addition to any team.
2
Languages
5
years of professional experience
Work History
Sales Lead Manager
1 Year 3 Months- Led team in achieving sales targets through strategic planning and execution.
- Analyzed sales data to identify trends and optimize inventory management practices.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Used training programs to enhance staff performance and product knowledge.
Supervisor
4 Months- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Completed store opening and closing procedures and balanced tills.
Retail Sales Associate
1 Year 9 Months- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently, minimizing wait times for customers at checkout.
- Maintained visual merchandising standards, ensuring appealing product displays.
Retail Sales Associate
2 Years 1 Month- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associates Degree - Psychology
Highschool Diploma
Skills
Customer service
POS System
Training and mentoring
Time management
Leadership
Performance analysis
Merchandizing
Retail Math
LANGUAGES
English (Fluent)
Portuguese (Fluent)
Timeline
Sales Lead Manager
Express
05.2025 - Current
Supervisor
Forever 21
12.2024 - 04.2025
Retail Sales Associate
Forever 21
03.2024 - 12.2025
Retail Sales Associate
Marshalls
01.2022 - 02.2024
Alvirne Highschool
Highschool Diploma
Nashua Community College
Associates Degree from Psychology