Hillary Haacks Dupree

Responsibilities include:

• Process loans and distribute funds to members.
• Maintain all loan documentation in the vault.
• Assist members with various financial issues in regards to accounts including bank reconciliation, debit card issues, online banking, and processing debit/credit transactions
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Daily operations included balancing the vault, overseeing the tellers, balancing proof work, assisting customers with accounts and online banking, opening new accounts, ordering checks, debit card replacements, backup teller if needed
• Resolve customer inquiries via phone and email

• Produced Consumer, Commercial, and Real Estate loan documents on LaserPro, closed and booked loans, uploaded loans onto Sparak banking system, CSR for New Accounts (checking, savings, money market) part-time proof operator and teller
• Operated multiple phone lines, filed loan documents