Hillary M. Rollins
PA
Summary
Dedicated and compassionate entry-level professional with a strong passion for making a positive impact in the mental health field. Equipped with foundational knowledge and skills, eager to contribute to a team that prioritizes mental well-being and holistic care. Committed to continuous learning and professional development to effectively support individuals in achieving mental health goals. Prepared to bring empathy, enthusiasm, and a collaborative spirit to a dynamic mental health environment.
Overview
6
6
years of professional experience
Work History
Bank Teller
VALLEY NATIONAL BANK
06.2017 - 10.2017
- Serviced customers by processing all monetary transactions in a timely fashion
- Performed duties related to balancing individual cash and end of day proof
- Exceptional skills in utilizing technology such as Teller Scanning Equipment, Cash Recycling, and Cash Dispensing machines; also assisting customers in the use of the Coin Machines
- Clerical duties: Faxing, filing, copying, scanning
- Performed other duties as assigned
Assistant Store Manager
FAMILY DOLLAR
12.2011 - 12.2012
- Opening and closing procedures
- Decreased shrink by doing regular inventory, checking all orders, and prioritizing paperwork using POS LOG
- Assisting irate customers via telephone, and face-to-face encounters
- Clerical duties such as faxing, filing, copying, emails, data entry, and ordering merchandise
- Daily count of cash drawers
- Recruited, interviewed, hired, and trained new staff
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2026
Associate of Arts - Psychology
Community College of Philadelphia
Philadelphia, PA05-2025
Skills
- Customer service
- Store operations
- Merchandise planning
- Cash management
- Team training and development
- Leadership development
- Patience and empathy
- Listening and comprehension
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Decision-making
Accomplishments
Presidents List - Southern New Hampshire University 2025
Timeline
Bank Teller
VALLEY NATIONAL BANK
06.2017 - 10.2017
Assistant Store Manager
FAMILY DOLLAR
12.2011 - 12.2012
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - Psychology
Community College of Philadelphia