Hillary Parker
1928 SW 25th Street Redmond OR
Summary
I am an empathetic and friendly leader with noted experience in administrative management. I prioritize projects and multitask effectively to achieve goals while also maintaining a good worth ethic.
Overview
13
13
years of professional experience
Work History
Office Manager
Redmond Veterinary Clinic
Redmond, OR
01.2022 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated special projects and managed schedules.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
Receptionist
Redmond Veterinary Clinic
07.2017 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Sales Associate
American Eagle Outfitters
09.2012 - 10.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Tour Guide & Sales Clerk
Goody's Candy Factory
05.2011 - 09.2012
- Restocked inventory
- Built personal relationships with guests to promote positive experiences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Guided people on scheduled tours.
Education
Skills
- Organization Skills
- Computer Skills
- Time Management
- Telephone skills
- Customer/Client relations
- Quickbooks Experience
- Team Management
- Human Resources
- Payroll
- Accounts Receivable/ Payable
Accomplishments
- American Eagle - Employee of the Month
- 4-H 2002-2010
- FFA 2007-2009
- Varsity, OHSET (Oregon High School Equestrian Team) 2007-2008, 2009-2010
- Honors classes, received a 3.5 GPA or higher
- Dean's list at COCC
- Board Member and Chairman at Start Here Preschool 2019-2021
Work References
- Redmond Veterinary Clinic 541-548-1048
- American Eagle Outfitters 541-617-8407
- Goody's Chocolate Factory 541-385-7085
References
- Valerie Leriche 503-750-9184
- Rachel Feriend 541-948-7246
- Debbie McKillop 541-410-5745
- Jill Mickle 541-480-4385
Timeline
Office Manager
Redmond Veterinary Clinic
01.2022 - Current
Receptionist
Redmond Veterinary Clinic
07.2017 - 01.2022
Sales Associate
American Eagle Outfitters
09.2012 - 10.2013
Tour Guide & Sales Clerk
Goody's Candy Factory
05.2011 - 09.2012