Dedicated professional adept at managing multiple priorities in fast-paced environments. Strong background in customer service and administrative support, with proven ability to maintain organized records and foster positive relationships. Excellent communicator committed to exceeding goals and enhancing team operations.
Overview
9
9
years of professional experience
Work History
Recruiter
Association Management Services, NW
Portland
02.2024 - Current
Coordinated interviews and scheduling, facilitating communication among candidates, managers, and leadership teams to streamline hiring process
Communicated professionally with applicants, employees, and managers through phone, email, and in-person interactions
Managed confidential employee and applicant records with a high level of professionalism and accuracy
Supported onboarding by managing hiring paperwork and employee documentation, ensuring compliance and a smooth transition for new hires
Maintained organized hiring records, job postings, and applicant tracking systems
Assisted in organizing recruitment events and employee engagement activities, contributing to a positive workplace culture and enhanced team dynamics
Managed multiple priorities and deadlines in a fast-paced office environment
Supported team operations through strong organization, communication, and customer service skills
Association Administrator
Association Management Services, NW
Salem
12.2021 - 02.2024
Coordinated meetings, maintained calendars, and prepared agendas, ensuring efficient use of time and clear documentation of discussions
Maintained organized and accurate records, files, forms, and confidential documentation
Provided administrative support in a fast-paced office environment while managing multiple priorities and deadlines
Managed data entry, document updates, and tracking systems while maintaining accuracy and organization
Supported daily office operations through scheduling, communication, and administrative coordinationDraft correspondence according to detailed specifications and directions from management.
Prepared correspondence, reports, newsletters, and other office communications, ensuring clarity and accuracy for effective information dissemination
Answered high-volume phone calls, emails, and in-person inquiries while providing professional customer service
Assisted residents, vendors, and internal teams by resolving questions and directing requests appropriately
Proofread and edited documents and reports for staff.
Managed applicant tracking system to maintain candidate information effectively.
Facilitated onboarding process for new hires to ensure smooth integration.
Collaborated with hiring managers to refine job descriptions and requirements.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Developed job descriptions and postings to attract qualified applicants.
Business & Employment Specialist 1
Oregon Employment Department
Wilsonville
08.2020 - 03.2021
Verified participant eligibility for employment programs and followed up on applications to ensure compliance and successful enrollment.
Supported high volume of customers (claimants/employers) through telephone, email, and computer software systems, ensuring timely assistance and resolution.
Contributed to special project that accelerated backlog of adjudication cases and BPC department documents by reviewing information and deciding to clear items or flag for further review.
Public Works Customer Service Representative
City of Albany
Albany
08.2017 - 07.2019
Verified information and scheduled appointments by entering and retrieving data from multiple computer systems.
Trained new employees, fostering motivation and ensuring they remained focused on their roles.
Collaborated with team members and departments to address daily demands and successfully manage challenging projects.