Hillary Womble
Acworth,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Kennesaw State University
07.2022 - Current
- Organized and coordinated conferences and monthly meetings.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Internship Student
SAFE Center
05.2024 - 07.2024
- Delivered clerical support by handling range of routine and special requirements.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated with senior management on new initiatives to build confidence.
Cashier
Zaxbys
05.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA12.2025
Skills
- Scheduling
- Mail Management
- Report Writing
- Schedule Management
- Spreadsheet tracking
- Research
- Materials Preparation
- Correspondence Writing
Timeline
Internship Student
SAFE Center
05.2024 - 07.2024
Executive Assistant
Kennesaw State University
07.2022 - Current
Cashier
Zaxbys
05.2019 - 08.2020
Bachelor of Science - Criminal Justice
Kennesaw State University
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