HILLERY SASKI
Victoria,TX
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
6
6
years of professional experience
Work History
Csshier
CornerPost
Watford City, ND
08.2019 - 06.2024
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
- Verified customer age requirement for alcohol or tobacco purchases.
- Issued receipts, refunds, credits or change due to customers.
- Helped with purchases and signed customers up for rewards program.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed sales transactions to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves with merchandise when needed.
- Offered customers carry-out service at completion of transaction.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cleaner
Marsden South
Point Comfort, TX
04.2018 - 03.2019
- Followed company uniform, performance and security policies with every job.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Washed windows both inside and outside of the facility.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Stripped, sealed and polished floors.
- Sanitized frequented areas and equipment using approved supplies.
- Polished furniture to remove dust and dirt buildup.
- Inspected rooms for cleanliness prior to guest arrival.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Steam-cleaned or shampooed carpets.
- Serviced, cleaned and restocked restrooms.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Followed safety processes for all manual and electric cleaning equipment.
- Dusted furniture, machines or equipment.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Emptied trash cans and replaced liners as needed.
Education
Bloomington High School
Bloomington, TXSkills
- Customer service
- Cash handling
- Point of sale operation
- Sales transaction processing
- Employee training
- Conflict resolution
- Time management
- Problem solving
- Cash register operation
Timeline
Csshier
CornerPost
08.2019 - 06.2024
Cleaner
Marsden South
04.2018 - 03.2019
Bloomington High School