Hillian Spratlin
Monroe,GA
Summary
Dedicated Quality Assurance Associate bringing 18 years of experience and diligence to handle needs of large and complex products. Solid history in both manual and automated testing and inspection. Seek to apply expertise to growth-oriented, dynamic position.
Overview
28
28
years of professional experience
1
1
Certification
Work History
QA Lead Technician
Hitachi Astemo Americas, Inc.
Monroe, GA
10.2014 - Current
- Communicated with clients and coworkers about analysis results.
- Developed and maintained Quality Assurance procedures in accordance with IATF 16949 Standards.
- Organized meetings with cross functional teams (global and domestic) and customers to discuss issues regarding product quality assurance.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Participated in continuous improvement initiatives by identifying opportunities for scrap ratio improvement.
- Performed testing to determine functionality or optimization.
- Conducted analyses addressing warranty failures.
- Training for manufacturing associates on product function and historical problems.
- Coordinated activities with suppliers, contractors or other departments.
- Advised customers on use of products or services.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Coordinated testing activities according to approved protocols and documented results accurately
- Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
- Developed reports summarizing key metrics related to product quality including defect rates, Cost analysis, Product quality.
QA Inspection Supervisor
Hitachi Automotive Systems Americas
Monroe, Georgia
06.2005 - 10.2014
- Established metrics to measure the effectiveness of existing quality control systems.
- Tracked key performance indicators and anticipated and corrected trends that compromised achievement of targets.
- Planned and assigned work of 15 subordinates across 3 shifts.
- Completed various quality audits for different departments.
- Supervised and guided inspectors, technicians and other staff.
- Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
- Conducted training sessions for employees on quality assurance procedures and methods.
Production Supervisor
Unisia of GA Corporation
Monroe, GA
06.1999 - 06.2005
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Resolved any conflicts between employees in a professional manner.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Identified opportunities for process improvements through analysis of existing workflows.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Glost Inspector
Universal Rundle
MOnroe, GA
10.1995 - 07.1998
- Inspected parts for defects such as cracks, chips, scratches, burrs or other surface imperfections.
- Recorded test results in logbooks and databases.
- Supported cross functional team to establish repair procedures.
- Repaired defects.
Education
High School Diploma -
Monroe Area Comprehensive High School
Monroe, Georgia06.1990
Electronics Technology
Gwinette Technical College
Lawrenceville, GASkills
- Performance Monitoring
- SOP Development
- Quality Processes
- Compliance Monitoring
- Defect Tracking and Reporting
- Team Mentoring
Certification
- Certified Internal Auditor.
- Distiguished Military Graduate from A school
Affiliations
- Honorably discharged from United States Navy.
- Active in Local Church: Youth teacher, Adult teacher, Leadership.
Accomplishments
- Distinguished Military Graduate. Gas Turbine Technician (Engineering Position) Technician, Electronic.
Timeline
QA Lead Technician
Hitachi Astemo Americas, Inc.
10.2014 - Current
QA Inspection Supervisor
Hitachi Automotive Systems Americas
06.2005 - 10.2014
Production Supervisor
Unisia of GA Corporation
06.1999 - 06.2005
Glost Inspector
Universal Rundle
10.1995 - 07.1998
High School Diploma -
Monroe Area Comprehensive High School
Electronics Technology
Gwinette Technical College
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