Hilton Mejia
North Miami Beach,FL
Summary
Expert in processing routine financial transactions, including deposits, withdrawals, and check cashing. Proficient in verifying customer identities, issuing money orders, and handling foreign currency. Skilled in addressing account inquiries and ensuring accurate cash drawer balances at the end of each shift.
Overview
1
1
Certification
Work History
Patient Scheduler
Arizona Clinic
- Scheduled patient appointments; verified demographics and insurance; coordinated provider calendars; managed high call volumes; documented interactions; handled cancellations and rescheduling; collaborated with clinical staff; recognized as a top performer for appointments scheduled.
Customer Service Representative
Capital One
- Resolved account inquiries, billing issues, and payment concerns; authenticated customers; documented interactions; explained products and services; met quality metrics while providing excellent customer support.
- Credit Card Department
Sales Representative
Automotive Parts Industry
- Assisted customers with parts selection, processed orders, maintained product knowledge, generated sales, resolved issues, and built lasting customer relationships.
Education
High School Diploma -
Skills
- Effective communication
- Cash handling expertise
- Sales generation
- Payment processing
- Problem solving
- Microsoft Office
- Attention to detail
- Conflict resolution
- Team collaboration
- Time management
Languages
English
Full Professional
Spanish
Full Professional
Certification
- real estate license
Timeline
Sales Representative
Automotive Parts Industry
Customer Service Representative
Capital One
Patient Scheduler
Arizona Clinic