Himal Kc
North Chili,NY
Summary
Dynamic professional with a proven track record at Uber/Lyft, excelling in customer service and strategic planning. Recognized for enhancing passenger satisfaction through effective problem-solving and maintaining a clean driving record. Adept at multitasking and fostering teamwork, ensuring timely and efficient operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Driver
Uber/lyft
02.2021 - Current
- Executed strategic navigation to guarantee punctual pickups and drop-offs.
- Maintained cleanliness and operational standards through consistent inspections and servicing.
- Ensured high satisfaction by quickly resolving passenger issues.
- Managed in-app communication, ensuring accurate ride details and updates for passengers.
Chef
OLIVE KITCHEN & BAR
03.2016 - 04.2018
- Prepared and presented high-quality dishes in accordance with menu specifications.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations to adhere to health standards.
- Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
- Trained junior kitchen staff on food preparation techniques and safety protocols.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored food quality and presentation, making adjustments as necessary for consistency.
- Implemented process improvements that streamlined kitchen operations and reduced waste.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
Bachelors in International Sales & Marketing - Sales And Marketing
ZEALAND INSTITUTE OF BUSINESS AND TECHNOLOGY (ZIBAT)
Næstved Denmark 01.2018
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctuality
- Relationship building
- Equipment monitoring
- Strategic planning
- Attention to detail
- Team building
- Conflict resolution
- Staff development
- Friendly and outgoing
- Physical stamina
- Multitasking Abilities
- Interpersonal skills
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Critical thinking
- Task prioritization
- Analytical thinking
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Driver
Uber/lyft
02.2021 - Current
Chef
OLIVE KITCHEN & BAR
03.2016 - 04.2018
Bachelors in International Sales & Marketing - Sales And Marketing
ZEALAND INSTITUTE OF BUSINESS AND TECHNOLOGY (ZIBAT)