Summary
Work History
Education
Skills
Languages
Notable Project
Timeline
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Himanshu Mandal

Blacklick

Summary

Aspiring IT Support Technician and Electrical and Computer Engineering (ECE) student at The Ohio State University, with hands-on experience in enterprise device management, Windows OS deployments, and network infrastructure upgrades. Proficient in deploying Windows environments via PXE boot, managing Apple devices using JAMF, and troubleshooting complex technical issues. Eager to apply infrastructure support, network configuration, and end-user support skills in dynamic IT environments, while expanding engineering expertise through academic and professional projects.

Work History

IT Intern

Licking Heights Local School District
Pataskala
05.2024 - 09.2024
  • Deployed and managed 50 iMac systems using JAMF across multiple district buildings and schools.
  • Executed Windows 11 OS deployments via PXE boot, streamlining imaging for over 300 devices.
  • Upgraded the school network infrastructure from 1 Gbps to 10 Gbps, installing and testing routers, switches, and cabling to improve speed and reliability for over 6,000 students and staff across the district.
  • Diagnosed and resolved hardware, software, and network issues, minimizing downtime and maintaining productivity for staff and students.
  • Administered user accounts and access permissions, following security protocols.
  • Researched and presented technology solutions to optimize operational efficiency.
  • Delivered prompt technical support, addressing end-user issues with professionalism and efficiency.

Education

Bachelor of Science - Electrical Engineering

The Ohio State University

High School Diploma -

Licking Heights High School
05.2025

Columbus State Community College

Skills

  • Jamf device management
  • Windows 11 deployment (PXE boot)
  • Network infrastructure and troubleshooting (routers, switches, cabling)
  • Hardware and software installation, repair, and troubleshooting
  • IT technical support
  • User account management
  • System deployment and configuration
  • IT infrastructure evaluation
  • Lua and HTML scripting
  • Roblox Studio environment design
  • Microsoft Office Suite
  • Problem-solving and critical thinking
  • Teamwork and collaboration
  • Communication and presentation skills
  • Dependability and reliability

Languages

  • English - Bilingual
  • Nepali - Native
  • Hindi - Fluent
  • Urdu - Fluent
  • Spanish - Beginner

Notable Project

Roblox Game Development | COVID-19 Lockdown Project

  • Co-developed a Roblox game using Roblox Studio and Lua scripting, achieving over 250,000 visits.
  • Managed environment design, scripted game mechanics, and optimized player experience during remote collaboration.

Timeline

IT Intern

Licking Heights Local School District
05.2024 - 09.2024

Bachelor of Science - Electrical Engineering

The Ohio State University

High School Diploma -

Licking Heights High School

Columbus State Community College

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