Hindy Akerman
Summary
Dedicated receptionist with a proven track record in customer service and office organization. Expertise in problem-solving, time management, and team collaboration. Eager to leverage skills to enhance client interactions and improve operational processes.
Overview
2
2
years of professional experience
Work History
Receptionist
ERA
Lakewood, New Jersey
06.2025 - Current
- Handled incoming calls, efficiently directing inquiries to appropriate departments, ensuring swift resolution.
- Delivered exceptional customer service while assisting internal and external customers, enhancing client satisfaction.
- Scheduled and organized appointments for clients and staff, optimizing daily operations.
- Processed payments and updated accounts to reflect balance changes.
Retail Sales Associate
Little Women
Lakewood, New Jersey
10.2024 - 12.2024
- Provided excellent customer service to ensure a positive shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in selecting products and addressing inquiries to enhance their shopping experience.
- Answered customer questions and located merchandise to facilitate purchase decisions.
- Greeted customers upon entry and provided assistance to create a welcoming environment.
- Used product knowledge to suggest items to match client needs.
Education
High School Diploma -
Shalva High
Lakewood, NJ06-2027
Skills
- Customer communication
- Document management
- Office organization
- Office software
- Time management
- Set construction and scenic painting
- Attention to detail
- Team collaboration
- Client interaction
- Creative thinking
- Process improvement
- Problem-solving
- Analytical skills
- Visual presentation
- Creative presentation
- Conceptual visualization
- Organizational skills
- Pattern drafting and alterations
- Hemming techniques and repairs
- Patternmaking and fitting adjustments
- Attention to detail
- Prop fabrication and theatrical makeup
- Prop fabrication and theatrical makeup
Timeline
Receptionist
ERA
06.2025 - Current
Retail Sales Associate
Little Women
10.2024 - 12.2024
High School Diploma -
Shalva High