Hiral H Patel
Summary
Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.
Passionate about esthetician position with solid foundation in skincare treatments and client consultations. Recognized for delivering personalized services that enhance client satisfaction and loyalty. Demonstrated ability in performing advanced facial techniques and maintaining organized, hygienic workspace.
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Overview
18
18
years of professional experience
Work History
Esthetician
Hiral Esthetics LLC
04.2021 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Stocked treatment rooms with proper supplies.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Cashier Crew/ Front of the house management
Arby's Restaurant LLC
05.2019 - 12.2023
- Cashiering and maintaining customer relationships
- Client management
- Food prep and drive through
- Keeping a dining room clean and guest friendly
Adult Caregiver for Stroke patients
Suburban Homecare, LLC.
03.2013 - 01.2018
- Maintain records of patient care, conditions, progress, or problems to report and discuss observations with supervisor or case manager at the office
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands and prepare meals and visit with doctors
- Assisting and Caring for Others in the family
- Getting Information about medications and administered reminders for medications in timely fashion
- Handling and Moving objects for the client safety and entertainment
- Organizing, Planning, and Prioritizing Work for them to complete his/her daily tasks and keep them alert throughout the day
- Experience with: Canes, gait belts
Care Provider for Dementia patients
Home-Watch Caregivers, LLC.
01.2012 - 01.2018
- Provide patients and families with emotional support and instructions in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Experience with: Hoyer lifts, canes and gait belts provided clients with meals, medication reminders and companionship
- Took care of clients with dementia, surgery and need of assistance
- Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans for each client
- Updating and Using Relevant Knowledge
Senior Benefits Advisor
Insphere Insurance Solutions
03.2009 - 12.2012
- Worked with clients and businesses for their personalized financial and insurance needs assessments
- Advised on benefits of health insurance and life insurance as needed
- Worked with people of diverse financial backgrounds
- Advised on Health and life insurance products to consumers
- Conducted personal client needs analysis with personal fact finder to find out client needs and what suites their personal finances
- Generated power point presentations based on quantitative data found for co-workers and clients
Intern
Lake County Health Department and Community Health Center
01.2008 - 12.2008
- Researched on health and rates of heart diseases in Lake County, IL
- Collection of data
- Social norms marketing project and portfolio
- Presentation created for Walden University
Senior Sales Representative
Marcus Evans Inc.
01.2007 - 12.2007
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Getting Information from the databases and calling decision makers
- Identifying Objects, Actions, and Events for vendors
- Analyzing Data or Information
- Performed Administrative Activities
- Experience with: Customer account management software, Customer relationship management CRM software
- Generated my own leads and contacted C level executives to sponsor summits and conferences in baking and life sciences organizations
- Delivered over the phone prepared presentations based on the research of each company in banking and life sciences industries and generated repeat business for Marcus Evans Conferences Inc
- Marketed and sold sponsorship packages to major banks and pharmaceutical companies and technology companies and generated 84,000 dollars in sales revenue for Marcus Evans Inc
- Over seven months
Education
Master of Science - Public Health
Walden University
Minneapolis, MN10-2008
Skills
- Customer service
- Customer assistance
- Teamwork and collaboration
- Patient care
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Esthetician
Hiral Esthetics LLC
04.2021 - Current
Cashier Crew/ Front of the house management
Arby's Restaurant LLC
05.2019 - 12.2023
Adult Caregiver for Stroke patients
Suburban Homecare, LLC.
03.2013 - 01.2018
Care Provider for Dementia patients
Home-Watch Caregivers, LLC.
01.2012 - 01.2018
Senior Benefits Advisor
Insphere Insurance Solutions
03.2009 - 12.2012
Intern
Lake County Health Department and Community Health Center
01.2008 - 12.2008
Senior Sales Representative
Marcus Evans Inc.
01.2007 - 12.2007
Master of Science - Public Health
Walden University
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