Hirut Keleta
EAGAN,Minnesota
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Massage Therapist
Self-employeed
Edina, MN
10.2020 - Current
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, prenatal, and hot stone massages.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Managed appointments through scheduling software systems with accurate records of services rendered.
Massage Therapist
Elements Massage
Saint Louis Park, MN
10.2017 - 09.2020
- Performed quality, therapeutic bodywork to meet clients' needs.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Promoted additional services and products available at the spa in order to increase revenue stream.
- Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
Massage Therapist
XpresSpa
Minneapolis, MN
11.2010 - 03.2018
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
Education
Associate of Arts - Massage Therapy
Everest Institute - Eagan
Saint Paul, MN10-2010
High School Diploma -
Washington High School
Sioux Falls, SD06-2003
Skills
- Reflective listening
- Customer Needs Assessment
- Customer Service
- Time management abilities
- Teamwork and Collaboration
- Organization
- Problem-solving abilities
References
References available upon request.
Timeline
Massage Therapist
Self-employeed
10.2020 - Current
Massage Therapist
Elements Massage
10.2017 - 09.2020
Massage Therapist
XpresSpa
11.2010 - 03.2018
Associate of Arts - Massage Therapy
Everest Institute - Eagan
High School Diploma -
Washington High School
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