Hiwot Teshale
LAS VEGAS
Summary
I graduated high school at Fsiledes preparatory school Ethiopia in 2014, and I studied Business administration
- at Gotonial Community College and graduated in 2017, I also attend vocational Training in 2018 at PCI Table gaming Dealer scool here in Las vegas NV. in 2019 started working at El Cortez casino down town Las vegas fremont street as Table game Dealer. and then I started Table Gaming Dealer at The Mirage Resort Casino in March 2023 since then i worked there until it is temporarily closed,
- I deal Blackjack, Baccarat, Roulette,Three Card Poker Ultimate Texas Hold’em .
I am energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 5-years of Table Game dealer experience of adhering to rules and regulations.
Overview
5
5
years of professional experience
Work History
Table Games Dealer
The Mirage Casino
03.2023 - Current
- I deal Blackjack, Baccarat, Roulette,Three Card Poker Ultimate Texas Hold’em .
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Learned and followed company procedures to maintain consistency and standards.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Table Games Dealer
El Cortez Casino
03.2019 - 05.2023
- Table gaming , El cortez casino
- Operating gaming tables such as, blackJack, roulette, and baccarat tables, observing compliance to rules and regulations.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Answered players questions and resolved disputes to provide excellent customer service.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Monitored players behavior, taking appropriate action against rule violations.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Monitored game for potential security risk to protect operation and players.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Prepared players to join games by explaining rules and exchanging money for chips.
Education
Associate of Science - Business
Gotonial College
Gondar Ethiopia07.2017
Skills
- Experienced
- Excellent customer service
- Money Handling Expertise
- Reliability and punctuality
- Strong mathematical skills
- Understanding of gaming regulations
Timeline
Table Games Dealer
The Mirage Casino
03.2023 - Current
Table Games Dealer
El Cortez Casino
03.2019 - 05.2023
Associate of Science - Business
Gotonial College
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