Summary
Overview
Work History
Education
Skills
Timeline
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Haley Moore

Mesa,AZ

Summary

Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. A capable candidate successful at managing priorities with a positive attitude and great willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

General Sales Associate

Macy's
10.2023 - Current
  • Boosted sales revenue by establishing strong rapport with customers and identifying their needs.
  • Reduced customer complaints by providing exceptional service and addressing issues promptly.
  • Trained new associates on company policies, procedures, and sales techniques, ensuring consistent performance across the team.
  • Enhanced customer loyalty by offering personalized assistance, leading to repeat business and referrals.
  • Expanded client base through proactive outreach, resulting in increased sales opportunities.
  • Managed cash register transactions accurately while maintaining a fast-paced checkout process for optimal customer satisfaction.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashire

Khols
08.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Counter Cashier

Venezia Pizza
04.2022 - 10.2022
  • Increased customer satisfaction by providing efficient and accurate transactions at the counter.
  • Enhanced store profitability with upselling techniques and promotional item recommendations.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Handled high volumes of customers during peak hours, maintaining composure under pressure.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Dobson High School
Mesa, AZ
05.2017

High School Diploma -

Skyline High School
Mesa, AZ
05.2017

Skills

  • Upselling Techniques
  • Excellent Communication
  • Problem Understanding
  • Attention to Detail
  • Conflict Resolution
  • Time Management
  • Adaptability
  • Multi-Tasking Strength
  • Strategic Planning
  • Relationship Selling
  • Excellent People Skills
  • Teamwork and Collaboration

Timeline

General Sales Associate

Macy's
10.2023 - Current

Cashire

Khols
08.2023 - 10.2023

Counter Cashier

Venezia Pizza
04.2022 - 10.2022

High School Diploma -

Dobson High School

High School Diploma -

Skyline High School

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Haley Moore