Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hoang Nguyen

Hoang Nguyen

Austin,TX

Summary

Customer focused and dependable service professional with 2 years of experience in fast paced environments. Skilled at delivering quality customer service, managing transactions and collaborating effectively with team members. Strong communicator with ability to resolve conflicts and maintain a positive environment.

Overview

2
2
years of professional experience

Work History

Barista

Vegan Donuts and Cafe
08.2023 - 08.2025
  • Delivered warm, personalized service to café guests, enhancing customer satisfaction through friendly interactions and attention to detail.
  • Prepared and served beverages and food items with consistency and speed, while ensuring quality and presentation.
  • Managed cash and card transactions using POS system, maintaining accuracy and trust.
  • Maintained a clean, organized workspace and collaborated with team members to handle busy periods smoothly.
  • Adapted to customer feedback and resolved issues promptly to maintain a positive environment.

Education

High School Diploma -

Yerba Buena High School
San Jose, CA
06.2022

Some College - Nursing

San Jose State University
San Jose, CA

Skills

  • Customer service
  • Cash handling
  • Teamwork & Collaboration
  • Communication
  • Problem solving
  • Time management
  • Maintaining Cleanliness

Languages

Vietnamese
Native or Bilingual

Timeline

Barista

Vegan Donuts and Cafe
08.2023 - 08.2025

High School Diploma -

Yerba Buena High School

Some College - Nursing

San Jose State University

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