Hirla Maldonado
Fort Worth,TX
Summary
Driven by results, I leveraged my office management and customer service skills at Elite Auto Investments to enhance operational efficiency and client satisfaction. Skilled in MS Office and conflict management, I successfully maintained confidentiality, streamlined office procedures, and fostered strong customer relationships, significantly improving office dynamics and client trust.
Overview
21
21
years of professional experience
Work History
Office Manager
Elite Auto Investments
11.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Assistant
Dr. Thomas Trese
12.2003 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TX05.1993
Skills
- Customer Service
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Bookkeeping
- Payroll and budgeting
- Clerical Support
- Credit and collections
- Relationship Building
- Scheduling Coordination
- Compliance Monitoring
- Computer Skills
- MS Office
- Decision-Making
- Problem Resolution
- Teamwork and Collaboration
- Good Judgment
- Professional and Courteous
- Team Leadership
- Office Management
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Elite Auto Investments
11.2018 - Current
Medical Assistant
Dr. Thomas Trese
12.2003 - 06.2017
High School Diploma -
Trimble Technical High School
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