Holden Rohlfing
Overland Park
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Red Robin
02.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Greeted customers and answered inquiries regarding menu items and specials.
Substitute Teacher
Olathe School District
01.2023 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Sales Associate
JCPenney
12.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Secondary Education With Focus On Physics
Kansas State University
Manhattan, KSSkills
- Attention to detail- Focus on customer interactions as well as tracking necessary paper work and handling money
- Multitasking- Keeping track of multiple tasks at the same time with successful outcomes
- Customer service- With my theater background I am able to adapt to individual customer needs
- Strong work ethic- It is extremely important to show up for work on time and ready to do your job
- Quick learner- Can take new information and integrate quickly
- Positive attitude- New challenges are exciting to me and I enjoy working as part of a team
Timeline
Food Service Worker
Red Robin
02.2025 - Current
Substitute Teacher
Olathe School District
01.2023 - 05.2023
Sales Associate
JCPenney
12.2018 - 01.2019
Secondary Education With Focus On Physics
Kansas State University
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