Holland Forlines
Fayetteville,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Service Manager
Pro Touch Auto
05.2023 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Sales Representative
FieldEdge
06.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Hairstylist
Sports Clips
11.2020 - 04.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05.2014
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
Resume
Resume (1).pdf, 68kB, 07/03/19
Timeline
Service Manager
Pro Touch Auto
05.2023 - Current
Sales Representative
FieldEdge
06.2022 - 04.2023
Hairstylist
Sports Clips
11.2020 - 04.2022
High School Diploma -
Fayette County High School
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