Holland Gibbs
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Accountant Manager
Benton
02.2023 - Current
- Improved financial reporting accuracy by implementing new accounting software and processes.
- Streamlined month-end close procedures for increased efficiency and reduced errors.
- Achieved cost reductions with thorough expense analysis and budget management.
- Enhanced internal controls, ensuring compliance with company policies and regulatory requirements.
- Led a team of accountants to successfully complete annual audits on time and within budget.
- Managed accounts payable and receivable, improving cash flow and reducing outstanding debts.
- Designed custom financial reports to provide actionable insights for decision-makers across departments.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
Patient Care Coordinator
AMERSOURCEBURGAN
06.2021 - 11.2023
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Responded to inquiries by directing calls to appropriate personnel.
- Engaged with patients to provide critical information.
- Delivered support to medical staff in completion of patient paperwork.
- Taught patients and families to use at-home medical equipment.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Verified patient insurance eligibility and entered patient information into system.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Human Resources Representative 2
HARRIS TEETER
05.2017 - 11.2021
- Coordinate internal logistics and communications for Covid response team to include store cleanings and vaccination schedules for employees across 88 stores in Southern region
- Promoted to Human Resources Representative 2 in 2020.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Streamlined recruitment processes for faster candidate selection and onboarding.
- Improved company culture by organizing team-building events and promoting open communication channels.
- Increased retention rates with the development of comprehensive employee benefit packages.
Human Resources Coordinator
HARRIS TEETER
01.2018 - 01.2020
- Reviewed, refreshed and centralized the company's internal processes and documentation
- To accommodate projected growth and conducted program.
- Led recruitment efforts to attract top talent in a competitive job market.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Improved employee retention with targeted professional development opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
Deli, Produce, Floral Clerks
HARRIS TEETER
01.2017 - 01.2018
- Performed the duties of baker/fryer, cake decorator, Fresh Foods clerks; and chef
- Assisted other associates and customers to provide world class service in all departments assigned.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
Sun Valley High School
01.2007
Skills
- Exceptional interpersonal skills Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales
- Project Accounting
Timeline
Accountant Manager
Benton
02.2023 - Current
Patient Care Coordinator
AMERSOURCEBURGAN
06.2021 - 11.2023
Human Resources Coordinator
HARRIS TEETER
01.2018 - 01.2020
Human Resources Representative 2
HARRIS TEETER
05.2017 - 11.2021
Deli, Produce, Floral Clerks
HARRIS TEETER
01.2017 - 01.2018
Sun Valley High School
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