Holley Quijano
Austin,TX
Summary
Knowledgeable professional with small business experience and a proven track record in customer relations and design coordination. Experienced in renovating interior spaces with elements such as space planning, colors, accessories and furnishings. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail. A reliable employee seeking a part time home staging professional position,
Overview
18
18
years of professional experience
Work History
Short Term Rental Owner/Manager
Self Employed
02.2022 - Current
- Planned and executed a custom interior for vacation home, keeping light aesthetics to accentuate the home's natural beauty and be inviting for the most people.
- Created a functional and stylish space for the purpose of a short term rental property.
- Oversaw and sourced all things inside of home for the comfort and efficiency of guests, keeping a tight budget and financials in mind
- Maintained a consistent 4.9-star guest rating on Airbnb, exceeding platform standards
- Actively manages property maintenance, housekeeping and guest communication to ensure a seamless experience
Home Manager
Self Employed
10.2012 - Current
- Tends to childcare responsibilities when necessary with empathy and attentiveness towards each child's unique needs or interests.
- Offers learning opportunities to help children develop important life skills; including personal hygiene, emotional resiliency, relationship building, academic success, and how to be a good human.
- Researches and coordinates extra curricular enrichment programs tailored to each child.
- Schedules appointments for medical, dental, and self-care needs.
- Handles various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
- Reduces family stress levels by managing schedules, appointments, and events on behalf of the household.
- Homeschooled multiple children from 2018-2021
- Learns and adapts quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrates respect, friendliness and willingness to help wherever needed.
Small Business Owner
Austin Cake Studio
07.2009 - 09.2012
- Designed and created high-level custom wedding and specialty cakes.
- Collaborated with clients to define their cake vision based on color, theme, size and price and provide personalized cake solutions.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Account Service Associate
Tocquigny Branding Group
07.2007 - 06.2008
- Assisted account service managers with clients in the digital marketing and advertising space.
- Handled calls and emails, effectively addressing customer needs while maintaining professionalism.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
Education
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Austin05-2009
Bachelor of Science - Advertising And Public Relations
Texas Christian University
Fort Worth, TX12-2006
Skills
- Customer relations
- Verbal and written communication
- Teamwork and collaboration
- Design coordination
- Attention to detail
- Proficient in Canva and Microsoft Office Suite
- Reasonably tech-savvy, ability to learn new applications
Timeline
Short Term Rental Owner/Manager
Self Employed
02.2022 - Current
Home Manager
Self Employed
10.2012 - Current
Small Business Owner
Austin Cake Studio
07.2009 - 09.2012
Account Service Associate
Tocquigny Branding Group
07.2007 - 06.2008
Associate of Arts - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Bachelor of Science - Advertising And Public Relations
Texas Christian University
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