Holli Richards

Managed daily operations. Made customer drinks, worked the register and drive thru, general store maintenance.

Customer Service representative in charge of order entry, taking customer phone calls, coordinating deliveries, general customer assistance.

• Licensed Life and Health agent working at the Gerber Life Ins. Company assistant policy holders with all life insurance questions, taking payments, filing claims, and assessing life insurance needs to help protect families.

• Customer service at the Michigan location of Fifth Thirds Center. Answering phone calls from customers about checking, savings, credit cards and online banking. Providing account information, online banking support, credit card management and any and all account questions they might have.