Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holli Young

Humble,TX

Summary

Proven multitasker and team player, I excelled at Texas Roadhouse by enhancing guest experiences through exceptional service and efficient POS handling. Demonstrated strong work ethic and customer service skills, significantly contributing to a positive dining atmosphere and operational excellence. Skilled in cash management and guest engagement, I consistently fostered warm customer relationships and maintained high safety standards.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
07.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Cook

Chick-fil-A
12.2023 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Teacher Assistant

SFA Charter School
08.2023 - 12.2023
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Encouraged good behaviors using positive reinforcement methods.

Education

Bachelor of Science - EC-6

Stephen F. Austin State University
Nacogdoches, TX
05-2026

High School Diploma -

Kingwood High School
Kingwood, TX
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team member support

Certification

I have my EC-6 content certification along with a food handlers certificate and TABC.

Timeline

Cook

Chick-fil-A
12.2023 - 03.2024

Teacher Assistant

SFA Charter School
08.2023 - 12.2023

Server

Texas Roadhouse
07.2020 - Current

Bachelor of Science - EC-6

Stephen F. Austin State University

High School Diploma -

Kingwood High School

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Holli Young