Hollie Dalton
Canton,OH
Summary
Detail-oriented administrative professional skilled in client record management and logistics coordination. Known for strong communication and problem-solving abilities, driving efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Project Support Coordinator
Diebold Nixdorf
Canton, Ohio
03.2024 - Current
- Tracking daily ATM installations and reporting installation progress to client.
- Organizing and maintaining files, data reports and client records.
- Problem solving and administrative assistance to team.
- Assisted in troubleshooting technical issues related to banking solutions.
Administrative Professional
The Spa at Gervasi Vineyard
Canton , OH
06.2023 - 02.2024
- Coordinated client intake to determine service and product needs.
- Maintaining client and Provider schedules.
- Creating, organizing and maintaining files, client records and data reports utilizing spreadsheets.
- Corresponding with clients via telephone and email to ensure client satisfaction.
- Collaborating with staff and management to efficiently complete tasks and meet daily goals.
Administrative Professional
The Spa at Atrium
Canton, OH
06.2021 - 06.2023
- Scheduling appointments, assisting with purchases and promoting services and products.
- Organizing and maintaining files, client records, data reports and provider service schedules.
- Editing and drafting medical procedure forms for client and practitioner use.
- Creating and revising traditional and digital marketing materials.
Copywriter/Digital Marketing Intern
International Women's Baseball Center
Canton, Ohio
01.2022 - 05.2022
- Crafted compelling social media posts to enhance community engagement and awareness.
- Researched baseball teams, player statistics, vocabulary and other relevant information.
- Corresponded with IWBC supervisors on project progress.
- Developed engaging content for newsletters promoting women's baseball initiatives.
Administrative Professional
Cotwins Veterinary Care, LLC
Canton, OH
07.2019 - 09.2020
- Managed front desk operations and greeted clients at Cotwins Veterinary Care.
- Scheduled appointments and coordinated calendars for veterinary staff.
- Processed patient records and maintained accurate filing systems.
- Handled diverse needs for clients in-person, by phone or through email.
Education
Bachelor of Arts - English And History
Kent State University
Kent, OH05-2022
Skills
- Proficient in Microsoft Office/Google Suite/Adobe Acrobat
- Excellent Verbal/Written communication
- Organized
- Analytical with great problem solving
- Adaptable
- Detail-orientated
Timeline
Project Support Coordinator
Diebold Nixdorf
03.2024 - Current
Administrative Professional
The Spa at Gervasi Vineyard
06.2023 - 02.2024
Copywriter/Digital Marketing Intern
International Women's Baseball Center
01.2022 - 05.2022
Administrative Professional
The Spa at Atrium
06.2021 - 06.2023
Administrative Professional
Cotwins Veterinary Care, LLC
07.2019 - 09.2020
Bachelor of Arts - English And History
Kent State University