Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Hollie Dean

Elon,NC

Summary

Driven CMA with proven experience at CHMG/Alamance Skin Center, excelling in patient care coordination and electronic health records management. Demonstrated ability to enhance clinic efficiency and patient satisfaction through effective communication and compassionate service. Skilled in HIPAA compliance and adept at fostering positive patient relations, ensuring high-quality healthcare outcomes. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CMA

CHMG/Alamance Skin Center
04.2003 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Education

Associate of Applied Science - Medical Assisting

Alamance Community College
Graham, NC
06.2003

Skills

  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Electronic Health Records
  • Vital Sign Monitoring
  • Patient documentation
  • Patient Assessments
  • Inventory and supply management
  • Inventory Management
  • Medical Records Management
  • Vital signs monitoring
  • Direct Patient Care
  • EMR / EHR
  • Reliable team player
  • Sterilization techniques
  • Patient Flow Management
  • Patient-focused care
  • CPR
  • First Aid
  • Procedure Assistance
  • Patient Relations
  • Adaptable
  • Patient Care Coordination
  • Simple dressings
  • Equipment Sterilization

Affiliations

  • AAMA

Certification

  • CMA - Certified Medical Assistant

Timeline

CMA

CHMG/Alamance Skin Center
04.2003 - Current

Associate of Applied Science - Medical Assisting

Alamance Community College
Hollie Dean