Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hollie Freeze

West Chester

Summary

Resourceful Support Coordinator known for high productivity and efficient task completion. Possess key skills in client relationship management, problem-solving, and project coordination. Excel using empathy, communication, and adaptability to meet diverse client needs and foster positive outcomes.

Overview

20
20
years of professional experience

Work History

Leave Support Coordinator

Macy's Inc.
Springdale
08.2023 - Current

Processed State Verification forms for paid leave in California, Connecticut, Hawaii, New Jersey, and New York.

Verified data electronically for California, District of Columbia, Massachusetts, New York, and Oregon.

Administered emergency pay for Macy's Inc. and Bluemercury utilizing Kronos and UKG systems.

Drafted verification letters for colleagues and external entities.

Resolved Ask HR inquiries promptly and effectively.

Assisted ADLM office by opening new cases, assigning tasks to specialists, and monitoring communications.

Leveraged access to Prudential Benefit Center and various state paid leave websites for compliance.

Demonstrated proficiency in HCM, People Tools, Kronos, Leave Pro, Equifax, Connectsuite e-Certify, and Core Fax.

Licensed Practical Nurse

Ohio Department of Job and Family Services
Columbus
03.2005 - 02.2023
  • Managed staff and patient scheduling to optimize resource allocation.
  • Accessed vital signs to monitor patient health status.
  • Administered medications according to prescribed protocols.
  • Performed sterile catheterizations to maintain patient safety.
  • Facilitated daily living skills activities for improved patient independence.
  • Utilized BiPAP machine effectively for respiratory support.
  • Documented daily patient care activities for compliance and record-keeping.
  • Communicated with doctors and therapists to ensure coordinated patient care.

Store Secretary

Dillards Department Store
Liberty Township
04.2020 - 05.2022

Scheduling

Weekly Payroll

E-Verification

Completion and maintaining employee files from pre-hire through termination

Conducted orientation for new hires

Education

Licensed Practical Nurse - Nursing

Great Oaks Institue of Technology
Cincinnati
01-1997

High School Diploma -

William Mason High School
Mason, OH
06-1991

Skills

  • Workload and time management
  • Data verification and analysis
  • Organizational skills
  • Problem solving
  • Effective communication
  • Team collaboration

Accomplishments

  • Obtained 1 of 3 positions as Leave Support Coordinators being with the company less than a year

Timeline

Leave Support Coordinator

Macy's Inc.
08.2023 - Current

Store Secretary

Dillards Department Store
04.2020 - 05.2022

Licensed Practical Nurse

Ohio Department of Job and Family Services
03.2005 - 02.2023

Licensed Practical Nurse - Nursing

Great Oaks Institue of Technology

High School Diploma -

William Mason High School
Hollie Freeze
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