Resourceful Support Coordinator known for high productivity and efficient task completion. Possess key skills in client relationship management, problem-solving, and project coordination. Excel using empathy, communication, and adaptability to meet diverse client needs and foster positive outcomes.
Processed State Verification forms for paid leave in California, Connecticut, Hawaii, New Jersey, and New York.
Verified data electronically for California, District of Columbia, Massachusetts, New York, and Oregon.
Administered emergency pay for Macy's Inc. and Bluemercury utilizing Kronos and UKG systems.
Drafted verification letters for colleagues and external entities.
Resolved Ask HR inquiries promptly and effectively.
Assisted ADLM office by opening new cases, assigning tasks to specialists, and monitoring communications.
Leveraged access to Prudential Benefit Center and various state paid leave websites for compliance.
Demonstrated proficiency in HCM, People Tools, Kronos, Leave Pro, Equifax, Connectsuite e-Certify, and Core Fax.
Scheduling
Weekly Payroll
E-Verification
Completion and maintaining employee files from pre-hire through termination
Conducted orientation for new hires