Hollie Guy
Lake Alfred
Summary
Proven ability to multitask and engage guests, ensuring memorable dining experiences. Adept at cash handling and problem-solving, consistently enhancing customer satisfaction through personalized service and attention to detail.
Overview
5
5
years of professional experience
Work History
Server
Twisted Prop
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously and making sure without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and closing out tables.
- Working with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greeting and making the customer feel welcomed.
- Maintaining a clean and orderly dining area
Server
Crave and Cooper
09.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders and closing our tables.
House Cleaner
On The Spot
05.2022 - 09.2022
- Cleaned kitchen, bathroom, bedrooms laundry and ran errands for the clients
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Server
Catfish Country Restaurant
03.2021 - 04.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Auburndale Senior HIgh School
Auburndale, FL06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Multitasking and organization
- Problem solver
- Attention to detail
- Goal-oriented
Timeline
Server
Twisted Prop
04.2023 - Current
Server
Crave and Cooper
09.2022 - 04.2023
House Cleaner
On The Spot
05.2022 - 09.2022
Server
Catfish Country Restaurant
03.2021 - 04.2022
High School Diploma -
Auburndale Senior HIgh School
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