Hollie Huffman
South Vienna,OH
Summary
Dynamic and detail-oriented professional with extensive experience at Huffman Tree Company, excelling in customer service and office administration. Proven ability to enhance organizational efficiency through effective scheduling and data management. Recognized for exceptional communication skills and a commitment to maintaining confidentiality while managing sensitive information.
Overview
19
19
years of professional experience
Work History
Secretary
Huffman Tree Company
04.2006 - Current
- Managed scheduling and calendar coordination for team meetings and appointments.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Maintained filing systems, ensuring easy access to important information.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Enhanced visibility of office policies by creating and distributing employee handbook.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
School Bus Driver
Northeastern Local School Dist
02.2023 - 09.2024
- Managed scheduling and calendar coordination for team meetings and appointments.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Maintained filing systems, ensuring easy access to important information.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Enhanced visibility of office policies by creating and distributing employee handbook.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Northeastern High School
Springfield, OH2001
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Accounts receivable and payable
- Phone reception
- Fast learner
- Multitasking and time management
- Data entry
- Customer relations and communications
- Scheduling
Timeline
School Bus Driver
Northeastern Local School Dist
02.2023 - 09.2024
Secretary
Huffman Tree Company
04.2006 - Current
High School Diploma -
Northeastern High School