Hollie Morales

At Purple Innovations I engage directly with clients, utilizing my expertise to provide personalized recommendations for our Gel Flex Grid product to solve or greatly reduce their chronic pain and other sleep and comfort challenges. This role requires a delicate balance of empathy, scientific understanding of our cutting edge technology, as well as human anatomy and physiology. A few highlights include:

• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations,
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
• Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
• Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.

As a member of the research team at Velocity Clinical Research, I helped facilitate the Phase 3 Clinical Trials for a variety of studies, including all four COVID-19 vaccines. By insuring strict adherence to protocols, proper reporting of data and collaboration with my fellows, we were able to bring the necessary treatments to the entire world in an unprecedented amount of time.

• Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
• Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.

• In my role as a PhD Student at the U of U, I conducted cutting-edge research in the fields of Neuro-Oncology, Immunology and Biomedical Engineering. Utilizing mouse models, live cell cultures and blood samples, I collaborated with a team to conduct experiments, analyze data and presented our finding in Neuro-Oncology at prestigious conferences. Through this experience I developed valuable skills in data analysis, experimental design and scientific writing.

Assisted the Primary Investigator with data collection and interpretation, recruited new study participants, oversaw medical students' course progress as a teaching assistant and coordinated guest physician lectures.

As part of my preparation for future academic goals, I obtained hands on patient experience as a Certified Nursing Assistant.

• Collaborated with department managers to design customized training plans aligned with organizational goals.
• Boosted sales performance by providing timely and efficient support to the sales team.
• Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
• Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
• Reduced training costs by negotiating with external vendors for high-quality, cost-effective training materials and resources.
• Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.

• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Developed strong client relationships through effective communication and personalized sales approaches.
• Supported fellow team members during peak times or absences, maintaining seamless operations within the department.
• Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Executive Assistant to VP of Marketing, Product Development & Strategic Planning / Corporate Event Coordinator from 1997-2002
• Enhanced sales team performance by collaborating on strategic initiatives and sharing industry insights.