Dynamic and results-oriented Marketing Manager specializing in event planning, employee engagement, and cross-functional team leadership. Proven track record in developing strategic initiatives, driving measurable results, and executing high-impact events. Recognized in exceptional stakeholder engagement, operational excellence, and innovative event planning.
Overview
8
8
years of professional experience
Work History
Marketing Manager, Engagement & Events
Compass Group at Microsoft
11.2023 - Current
Designed and delivered campus-wide engagement initiatives, enhancing employee satisfaction and collaboration.
Orchestrated high-profile evens for local and global partners, successfully launching the new East Campus location.
Optimized event budgets, balancing fiscal responsibility with high-quality outcomes.
Partnered with Microsoft leadership and Employee Resource Groups to develop inclusive, impactful programming aligned with organizational goals.
Received recognition for fostering collaboration across teams and delivering innovative, high-value experiences.
Operations Manager, Member Experience
Panasonic
12.2021 - 08.2023
Implemented communication and retention strategies that boosted member engagement by 30%.
Defined and monitored key performance indicators, enhancing service delivery in a fast-paced start up environment.
Managed cross-functional projects to streamline operations and improve member experience quality.
Built and led a high-performing team, ensuring continuous development and excellence in customer support.
Senior Events Manager
JLL, Jones Lang LaSalle
03.2020 - 12.2020
Strategically directed the full lifecycle of corporate events, aligning with brand identity and engagement goals.
Elevated client satisfaction by implementing innovative departmental processes and data-driven solutions.
Managed multiple high-profile projects in a fully remote environment, achieving measurable success in marketing and operational objectives.
Analyzed event metrics to deliver actionable recommendations for future programming and improved ROI.
Senior Event Manager
Marriott International, Inc.
03.2019 - 03.2020
Directed all aspects of complex events, from initial planning to flawless execution, while consistently achieving revenue targets and delivering exceptional guest experiences.
Oversaw monthly and quarterly departmental revenue forecasting, driving profitability through data-driven decision making and strategic planning.
Built and maintained strong relationships with key stakeholders, clients, and external vendors to ensure seamless coordination and successful execution of event strategies.
Demonstrated exceptional leadership by managing talent selection, training, and performance evaluations, cultivating a high-performing and collaborative team.
Senior Catering Sales Manager
Marriott International
06.2018 - 03.2019
Exceeded revenue targets by securing new catering business through strategic sales strategies.
Expanded brand visibility and engagement by attending trade shows and industry events.
Collaborated with key departments to ensure successful execution of events and delivering high level service expectations.
Built strong client relationships enhancing retention and repeat business.
Senior Meeting & Event Manager
Marriott International
11.2016 - 06.2018
Established and directed the Catering & Events department from the ground up, assembling high-performing teams and developing effective processes tailored to the needs of the property.
Developed systems to streamline lead distribution, enhancing team productivity and client satisfaction.
Partnered with leadership to align sales, marketing, and service standards with brand goals.
Consistently met financial targets while delivering exceptional customer experiences.